The information in the following links has been prepared as a general guide to help you understand how to obtain the official documentation to live and work in Canada. The information contained on this site is not a substitute for official notifications and documentation you may receive. Carefully read all documentation sent to you by the University and information provided by Human Resources and Skills Development Canada (HRSDC) and Citizenship and Immigration Canada (CIC).
In Canada: Contact the CIC call centre at 1-888-242-2100
Call Centre agents are available to answer your questions Monday to Friday, 8 a.m. to 4 p.m. Agents can help you with questions about CIC services and programs. They can also give you limited information about your immigration application.
The Call Centre can be extremely busy at times - try calling mid-week and early in the morning. To bypass the long automated menu of choices, press 1 for English or 2 for French as prompted, then immediately press 0 to have your call directed to an agent.
Anywhere outside of Canada:
Contact the Canadian embassy, high commission or consulate responsible for your region. Click here for a complete list of offices abroad.
On the web: Visit the Citizenship and Immigration website.
Your offer of employment, acceptance and work permit
Key steps uWaterloo will take to enable you to work in Canada, what you have to do to obtain a work permit, where to apply, fees.
Entering Canada on a Work Permit
Documentation to have ready for immigration officials at your port of entry.
Bringing your family to Canada
Information on bringing your family if you're coming on a work permit, and how to apply for a work permit for your spouse.